
Product FAQS
Are Elyx Essentials products suitable for all skin types?
Yes 🤍 Our tools are designed to be gentle and effective for all skin types. If you have sensitive or acne-prone skin, we recommend starting slowly and following the usage guidelines.
How often should I use the tools?
Consistency matters more than frequency. Most tools are best used 1–2 times per week to maintain healthy, glowing skin without overdoing it.
How should I clean and store my tools?
Clean your tools after each use according to the instructions provided. Proper cleaning and storage helps maintain hygiene, performance, and long-term results.
At Elyx Essentials, we don’t just follow trends — we select products with real skin knowledge behind them.
With a background in Medical Skin Aesthetics, we understand how skin works and choose items that support clearer, healthier-looking results. Unlike mass sellers, we’re a proudly female-run South African brand that values quality, care, and real customer support.
Better selection. Real intention. Trusted results. 🤍
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Chosen with Medical Skin Aesthetic insight |
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Results guided by skin science — not hype |
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Female-run SA brand with real support |
Visible Results in Weeks
Our customers experience transformative skincare results. See how our technology-driven solutions deliver the salon-quality outcomes you deserve.
Results heading
98%
Achieved visible skin transformation within 4 weeks of use
81%
Noticed professional-grade results comparable to salon treatments
90%
Experienced improved skin texture, tone, and radiance
Testimonials
About Us
Our Story
We’re a proudly South African, female-run brand based in Johannesburg, built with intention, care, and real expertise.
At Elyx Essentials, our founder’s background in Medical Skin Aesthetics shapes everything we do. Every product we offer is carefully selected with a deep understanding of how skin truly functions — not just what’s trending online. We don’t believe in hype. We believe in quality, effectiveness, and products that genuinely support healthy, balanced skin.
Elyx Essentials was created for both men and women who want effective self-care without the overwhelm — premium products that work beautifully and are chosen with knowledge you can trust.
When you support Elyx, you’re not just purchasing a product. You’re supporting a local, woman-led business that genuinely cares about your confidence, your glow, and your skin journey.
Carefully selected. Thoughtfully packed. Proudly local. 🤍
What is your returns and refunds policy?
Refunds & Returns
Due to the hygienic nature of our beauty products, all sales at Elyx Essentials are final. We do not accept returns or offer refunds for change of mind, incorrect orders, personal preference, or sensitivities.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery via our Contact page with your order number and clear photos so we can assist you.
What is your shipping policy?
We offer nationwide tracked shipping via a trusted local courier for R99.
Enjoy FREE shipping on orders over R800.
Orders are processed and delivered within 7–11 business days. Once dispatched, you’ll receive tracking details so you can follow your parcel every step of the way.